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Privacy Policy

I understand that reaching out for counselling can feel like a significant step. Any information you choose to share through this website will be treated with care, respect, and sensitivity.

About The Patchwork Practice
Email: thepatchworkpractice@outlook.com
ICO Registration Reference: ZC200006
BACP Membership Number: 420667

Information I Collect
If you contact me through this website, email or telephone, I may collect your name, contact details and any information you choose to share with me.

How Your Information Is Used
Your information is used only to respond to enquiries, arrange consultations, provide counselling services and maintain the security and functionality of this website.

Your information will never be sold or used for marketing purposes.

Confidentiality
Confidentiality is an important part of counselling. Information shared during counselling sessions will be treated as confidential and will not normally be shared without your consent.

Exceptions may apply where there is a serious risk of harm, where disclosure is required by law, or where a court order is issued.

As part of ethical practice, I may discuss aspects of my client work in professional supervision. Any information shared in supervision is anonymised wherever possible, and supervisors are bound by professional confidentiality requirements.

I work in accordance with the BACP Ethical Framework for the Counselling Professions.

Data Storage
Personal information is stored securely and accessed only where necessary.

This website is hosted by Wix.com Ltd, which may process limited visitor information as part of its hosting, security and analytics services.

Your Rights
Under UK GDPR, you have the right to access, correct or request deletion of your personal information and to make a complaint to the Information Commissioner's Office (ICO).

Updates
This Privacy Policy may be updated from time to time.

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